Service Area

Operations

Elite fractional operations leadership for scaling companies. COO-level expertise from former executives at high-growth startups and Fortune 500.

Operational Excellence to Scale Your Business

You’ve found product-market fit. Now comes the hard part: scaling without breaking. Our fractional operations leaders bring the expertise to help you grow efficiently—building the processes, systems, and team structures that turn chaos into clockwork.

What We Do

Operations Strategy & Execution

  • Design scalable operational frameworks
  • Implement cross-functional workflows and processes
  • Define and track operational KPIs
  • Drive strategic initiatives and company OKRs

Team & Organization Development

  • Build organizational structure and roles
  • Lead hiring for operational functions
  • Develop management and leadership capabilities
  • Create performance management systems

Process Optimization

  • Audit and improve existing processes
  • Implement operational tools and systems
  • Reduce friction and eliminate bottlenecks
  • Build documentation and playbooks

Cross-Functional Leadership

  • Align teams around shared objectives
  • Facilitate strategic planning and execution
  • Manage vendor relationships and partnerships
  • Support CEO on high-priority initiatives

Restructuring & Turnaround

  • Operational restructuring and efficiency improvement
  • Workforce planning and organizational design
  • Cost reduction initiatives
  • Vendor and contract renegotiation

Ideal For Companies That

  • Are scaling rapidly and feel operational pain
  • Need to professionalize their operations
  • Want to improve efficiency and reduce costs
  • Are preparing for the next stage of growth
  • Need an experienced operator to drive execution

The Strategic Factor Difference

Our fractional operations leaders aren’t process consultants—they’re operators who have scaled companies through hypergrowth. They know what breaks at each stage and how to fix it before it becomes a crisis.

When you work with a Strategic Factor operations leader, you get:

  • Execution-focused leadership that drives results, not reports
  • Pattern recognition from scaling multiple companies
  • Flexible engagement that adapts as your needs evolve
  • Cross-functional expertise spanning finance, technology, and people