Privacy Policy

Introduction

Strategic Factor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

This policy applies to all visitors, users, and others who access our website or use our services. By using our website, you consent to the data practices described in this policy.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Contact us via email or through our website
• Request a consultation or schedule a meeting
• Apply to join our advisor network
• Subscribe to our communications or newsletter
• Complete forms on our website
• Engage with us on social media

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, industry, company size
• Career Information: Resume/CV, work history, skills, LinkedIn profile (for advisor applicants)
• Communication Content: Messages, inquiries, and feedback you send us
• Preferences: Communication preferences and areas of interest

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device Information: Browser type and version, operating system, device type
• Usage Information: Pages visited, time spent on pages, click patterns, scroll depth
• Location Information: General geographic location based on IP address (country/city level)
• Referral Information: How you arrived at our website (referring URL, search terms)
• Technical Information: IP address (may be anonymized), connection type, screen resolution

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for specific purposes
• Contract: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, marketing, and fraud prevention, provided these interests do not override your rights
• Legal Obligation: Where processing is necessary to comply with applicable laws and regulations

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Respond to your inquiries and provide requested information
• Match companies with appropriate advisors from our network
• Facilitate introductions and advisor engagements
• Process applications to join our advisor network

Communications

• Send relevant updates about our services
• Provide industry insights and thought leadership content
• Notify you of service changes or policy updates
• Respond to your comments and questions

Improvement and Analytics

• Analyze website usage to improve user experience
• Understand how visitors interact with our content
• Develop new features and services
• Conduct research and analysis

Legal and Security

• Comply with legal obligations and respond to lawful requests
• Protect against fraud, unauthorized access, and other illegal activities
• Enforce our terms of service and other agreements

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Your Consent

We share information when you have given us explicit permission to do so.

Advisors in Our Network

When facilitating introductions between companies and advisors, we share relevant professional information necessary to evaluate fit and proceed with engagements. This is done only after initial consent from both parties.

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Email and communication platforms
• Website analytics providers
• Cloud hosting services
• Customer relationship management (CRM) tools

These providers are contractually obligated to protect your information and may only use it for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process (subpoenas, court orders)
• Government or regulatory requests
• Enforcement of our legal rights
• Protection against legal liability

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact and inquiry data: Retained for 3 years after last interaction, unless you request earlier deletion
• Advisor network applications: Retained for 5 years for active network members; 2 years for unsuccessful applications
• Website analytics data: Retained for 26 months in anonymized form
• Marketing preferences: Retained until you withdraw consent

We may retain certain information longer if required by law or for legitimate business purposes such as resolving disputes or enforcing agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Access controls and authentication requirements
• Regular security assessments
• Employee training on data protection
• Secure data storage with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights

Rights for All Users

Regardless of your location, you have the right to:

• Request information about the data we hold about you
• Request correction of inaccurate information
• Opt out of marketing communications at any time
• Contact us with questions about our privacy practices

Rights Under GDPR (EEA, UK, Switzerland)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

Rights Under CCPA (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we have collected, sources of collection, purposes, and third parties with whom we share
• Right to Delete: Request deletion of personal information we have collected
• Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided below. We may need to verify your identity before processing your request. We will respond to your request within the timeframe required by applicable law (typically 30 days for GDPR, 45 days for CCPA).

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer data internationally, we implement appropriate safeguards, such as:

• Standard contractual clauses approved by the European Commission
• Transfers to countries with adequacy decisions
• Other legally recognized transfer mechanisms

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. For detailed information about the types of cookies we use and how to manage them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Post a notice on our website for significant changes
• Notify you by email for changes that materially affect how we use your data (where required)

We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Strategic Factor
Email: contact@strategicfactor.com

We aim to respond to all inquiries within 30 days.